FPC (Flexible Printed Circuit), with its high flexibility and ultra-thin thickness, is widely used in hard disk drives, wireless charging, and other fields. Our company specializes in the R&D, design, manufacturing, and sales of FPC, providing customers with comprehensive FPC sales services to meet the needs of clients across various industries.

Target Customer Groups

• Electronics/Hardware Development Companies: Such as Huawei, Xiaomi, BBK, BYD, etc. These enterprises have a high demand for FPC and require superior product quality and stable supply.
• Computer Service Companies: Utilize FPC in related equipment to achieve data transmission and circuit connectivity.
• International Key Accounts: Including global industry leaders like Apple and Samsung, which have extremely high standards for FPC technical performance and quality.

Sales Services

Pre-Sales Services

• Market Research & Analysis: Conduct in-depth research on industry trends, market demands, and competitive landscapes to provide professional insights, helping clients formulate informed procurement plans.
• Product Introduction & Consultation: Offer detailed introductions on FPC product features, performance, specifications, and applications, along with expert consultation to assist customers in selecting the most suitable products.
• Customized Solutions: Develop tailored FPC solutions based on specific customer needs and application scenarios, covering product design, technical parameters, and production processes to ensure feasibility and effectiveness.

During-Sales Services

• Order Processing & Tracking: Efficiently handle orders, confirm details, arrange production schedules, and provide real-time updates on order progress and delivery status to ensure timely and accurate fulfillment.
• Quality Control: Strictly adhere to international standards (e.g., IPC, UL) and internal quality management systems to monitor every production stage, ensuring products meet customer requirements.
• Logistics & Delivery: Partner with professional logistics providers to offer secure, fast, and efficient delivery services, selecting optimal routes and methods to guarantee on-time arrivals.

After-Sales Services

• Customer Feedback Handling: Establish a robust feedback mechanism to promptly address customer opinions and issues, ensuring timely resolutions.
• Product Repair & Replacement: Provide warranty-covered repairs or replacements for defective products. Post-warranty services include paid repairs and long-term technical support.
• Customer Relationship Maintenance: Conduct regular follow-ups to understand usage and evolving needs, offering value-added services like product training and technical upgrades to enhance satisfaction and loyalty.

Service Teams & Support

• Professional Sales Team: A skilled FPC sales team with extensive expertise, regularly trained to deliver high-quality service.
• Technical Support Team: Experts with deep FPC knowledge provide consultations, design assistance, and solution customization to resolve technical challenges.
• After-Sales Service Team: Dedicated personnel with strong communication skills ensure efficient problem-solving and customer satisfaction.

Service Quality Assurance

A comprehensive quality management system monitors all service stages. Continuous evaluations and improvements enhance service standards, backed by commitments such as product quality guarantees, on-time delivery, and reliable after-sales support, ensuring customer confidence in our FPC products.